The Tea Club [Dollar Tea Club, Inc] – Terms of Service
Last updated on Jan 3, 2021.
Welcome to The Tea Club website. The Tea Club is an operating name registered and owned by Dollar Tea Club, Inc. Dollar Tea Club is a legal trademark of Dollar Tea Club Inc.
These terms of service are a legally binding agreement between YOU (“customer”) and Dollar Tea Club, Inc (includes owners, operators, affiliates, subsidiaries, designees, officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensees or the like (collectively, “Associates”)).
3 – TERMS OF SALE, RETURNS
3.1 – SALE OF PRODUCTS AND MEMBERSHIPS
Dollar Tea Club sells tea and other tea supplies (“products”) to users for personal, non-commercial use. You may not purchase products for further distribution or resale, or for any other commercial/business purposes. Dollar Tea Club reserves the right to limit the number of memberships purchased per person, per household, or per order. The membership is non-transferrable.
3.2 – PRICING
Products and memberships offered through TheTeaClub.com/DollarTeaClub.com are concluded upon order being successfully received in our system. The total price of your order will be reflected on the final checkout page before placing your order. An order receipt will be sent to the e-mail address provided during the signup and this receipt will show the final price as well. We reserve the right to change prices for products at any time. We do not provide price protection or refunds in the event of promotional price decreases. The foregoing is inapplicable in Quebec.
3.3 – REFUND POLICY
If you are dissatisfied with our products for any reason, Dollar Tea Club will either issue a refund or a website credit for the amount paid for the products in your most recent month of service. Refunds and credits will not be issued for shipping costs associated with a successfully received order. Refund requests must be made directly to firstname.lastname@example.org. All refund request must be made within thirty (30) days of the date of delivery. Dollar Tea Club will credit the amount paid for the refund (less any shipping and handling costs related to the original purchase, which are non-refundable) to the payment method used to make the purchase. Dollar Tea Club does not control when a specific credit card company processes a chargeback fee. You are responsible for contacting your credit card company if you have any questions about the status of the chargeback. We do not provide refunds for returned products that have been ruined due to misuse, lack of care, mishandling, accident, abuse, or opened tea.
3.4 – PAYMENT METHODS, MEMBERSHIP TERMS AND MEMBERSHIP CANCELLATION POLICY
Dollar Tea Club accepts credit cards (Visa, American Express, MasterCard). You agree to pay all fees charged to your account as shown on the payment page. The total price of your order will be reflected on our final checkout page as well as a receipt for your first month’s order which will be sent to the e-mail address associated with your account. You are responsible for paying the total amount reflected on our final checkout page. If you are unable to make the payment for any reason or do not wish to make the payment for any reason you must cancel your subscription 24 hours prior to the next billing date. All payments are collected prior to shipping products. You represent and warrant that you are the cardholder of the credit card used. If payment/credit card is rejected for any reason Dollar Tea Club reserves the right to either suspend or terminate your account and membership. All sales and payments are displayed and charged in the currency of the country you are shopping from. Canadian orders will be billed in Canadian Dollars, while orders from the United States will be billed in USD.
3.5 – FIRST ORDER
Once placed, first orders cannot be changed/canceled. Customers may return first orders to the sender for a refund on the products sent, however, once an order has been placed, a customer may not cancel that order and will be charged for the total of the order. Shipping and handling charges cannot be refunded for orders returned to the sender, or for orders re-routed due to an incorrect address provided.
3.6 – RETURNS
Any shipping charges associated with returns will be charged to the customer. Tea may only be returned if unopened. Returns will only be accepted (30) days after the customer has received their order. Tea, opened or unopened, can only be returned (30) days after received.