Top-up & wait
Solution: Top up your card.
Topped your card?
Great, our system will automatically try to place your order again shortly.
update payment method
Solution: Update payment method on your account & subscription
Step 1 – Add New Payment Method
– Go to:
My Account > Payment Methods
– Add new Payment Method
– Select “Make Default”
Step 2 – Update Payment Method
Go to My Subscriptions > View
– Click “Change Payment”
– Update your Payment Method here
Individual Bank Rules
Solution: Contact your bank and allow recurring charges.
Card not expired & has sufficient funds and your payment is still failing? Some banks flag recurring payments for security reasons, in these cases you may need to contact your bank to permit recurring charges from The Tea Club.